Live Chat software

Independent, hands-on reviews of live chat tools — scored against our published methodology so you can shortlist with confidence. Full verdicts publish with each review.

Tools in this category

6 tools

Tidio
Best for: Small businesses

Live chat plus the Lyro AI chatbot, aimed at small businesses and online stores.
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LiveChat
Best for: Sales-driven chat

Purpose-built live chat with strong agent tooling and a large integration marketplace.
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Crisp
Best for: Startups

All-in-one messaging inbox with chat, bots and a co-browsing toolkit for startups.
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Zoho SalesIQ
Best for: Zoho users

Live chat and visitor tracking tightly integrated with the wider Zoho ecosystem.
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Olark
Best for: Simple deployments

Straightforward, lightweight live chat with an accessibility focus and clear pricing.
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Tawk.to
Best for: Free live chat

Free live chat widget monetized through hired agents and optional paid add-ons.
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